Compensation:
Employment:
To begin with, the job title does not quite cover the load. You could also call it a contact manager or an account manager in the office. Our challenge with those titles is that people immediately think of a call centre and that is exactly what we are not. Actually, the term "commercial researcher" fits the job better but unfortunately nobody searches for that. So what are we? Let us explain.
In order to involve potential participants in the research, you make the first contact. We therefore expect a commercial insight with depth. You will usually make contact by telephone, but other means will also be used, such as LinkedIn or Twitter.
You organise an appointment to discuss the benchmark report and you accompany our client to that appointment. You discuss with our client (usually the specialist or account manager) what strikes you about the answers in the report and how the conversation could be conducted. Aftercare is also important; how did the appointment go and what is the result?
You make an impact on the participant's work because he or she can use the knowledge from the study in his or her work. You are also valuable to the client because, on the basis of the report, they can prepare themselves much better for the appointment you made. So every day you are the link between the research participants and specialists at our customers
We are an international research agency specialising in lead generation and customer contact within the dynamic B2B environment. With clients such as Capgemini, Buckaroo, IBM and Royal IHC, we face challenging commercial issues and complex market environments.
Our diversity of clients and issues makes our work exciting and varied. Just imagine: how do you sell a fleet of ships to a port authority somewhere in Asia? We know how...